Returns and Replacement Policy

We don’t believe in canned, industrial food, nor do we believe in canned responses when it comes to customer service

That’s is why our team is always ready to answer your questions, address any issues and truly listen to your concerns to offer a customer care that builds a personal connection.

Whether you want to ask questions, provide suggestions or simply share your experience or even pictures of your pets enjoying Dogs Dream Food, we would love to hear from you!

If your pet does not love our treats, we are happy to offer you an exchange for a product that your pet loves. Please email us with your concern at within 7 days from the date of purchase and we are happy to help you out.

If you have not used our merchandise and would like to return us the same, please send us back the package along with the original receipt, within 15 days from the date of purchase and we are happy to help you with a full refund once the package is verified at our side.

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